Adding a Social Account to a Dialogue

Add a Twitter or Facebook account to be used in Dialogues

🔔 NOTE: Please see Apps & Accounts to authenticate a new account before linking it to a Dialogue: Apps & Accounts.

Adding a Twitter account to a Dialogue

In order to test, and make your Dialogue live, it needs to be linked to an account.

Click "Accounts" to view accounts available to attach to your Dialogue.

Once your Dialogue is attached to your Twitter account, you will see this in your Launch Pad.

The same process will occur with a Live dialogue. However, if you wish to test and make the Dialogue live on the same account, you will need to un-link the account from the Test version, and link it to the Live version.

Adding a Facebook account to a Dialogue

Check what Twitter account you're signed into

To authenticate your Facebook page, first make sure you're logged in to the correct account on your browser by looking at facebook.com.

OR if you are not logged into a Facebook account, Iris will ask you to log in.

Add a Facebook account

Unlike Twitter, your Dialogue is not attached to a Facebook account, rather a Facebook page. You will need to create, or use an already existing Facebook page.

After you have attached a Facebook page to your Facebook account, you can view it under Linked Accounts on Iris under "Accounts and Integrations".

Select it to make sure it is "Active". Active means you are able to link it to Dialogues.

Now you are ready to link it to Dialogues.

Adding a Facebook account to a Dialogue

In order to test, and make your Dialogue live, it needs to be linked to an account.

Click "Accounts" to view accounts available to attach to your Dialogue.

Select the account you wish to attach to your Dialogue, and hit the green add symbol.

Once your Dialogue is attached to your Facebook account, you will see this in your Launch Pad.

The same process will occur with a Live dialogue. However, if you wish to test and make the Dialogue live on the same account, you will need to un-link the account from the Test version, and link it to the Live version.