Forgotten Password

How to change your password when you've forgotten it

Click the link https://platform.iris.ci/forgot-password‚Äč

Enter the email address you use to log in to Iris and click submit.

Check your email and you should have an email from Proxima Iris with a link to reset your password. Please contact our team through the chat button on the website if you do not receive an email within 30 minutes.

Click the Reset Password link and you'll be taken to a screen where you can enter your new password. Remember it must have a minimum of 8 characters.

Click Set to create a new password and you're ready to log in again!